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KBSM Training school

Hiring the right people and training them well to deliver service to desired standards is one of our key strengths. This has also helped us smash the mistaken belief that PSV jobs are the preserve or that they only attract people without any formal education or training.  

This misconception has caused all manner of harm in the PSV industry. It is important to note that, in a single day, a PSV Conductor or Conductress interacts with 500 to 600 commuters. Without formal training, it is a challenge to deal with such a big number of people and conduct oneself appropriately while also handling cash prudently.

Owing to the above scenario, KBSM in 2007 came up with a PSV Training Module specifically to address the existing gaps and also promote sanity in the PSV industry in order to give customers better service and value for their money.

We train our own bus crew and for others in the PSV industry as well as school bus drivers. The training covers various modules some of which includes: customer care, code of conduct, defensive driving, emergency preparedness, drug and substance abuse as well as the legal requirements of running a PSV business. HIV/AIDS awareness and PSV security modules are also incorporated in our syllabus.

Other courses that we offer are basic driving and refresher courses for inspectors, route managers and route controllers. We have plans to train fleet managers in future.

We are in the process of partnering with the Directorate of Industrial Training (DIT) for its training to be accredited so that institutions for which it trains can be reimbursed funds spent.

For our Driver requirements, we hire only people above 24 years old. Prospective PSV drivers must have driven for four consecutive years, pass an eye test, have renewed their licenses without failure, possess a certificate of good conduct, Personal Identification Number (PIN) and must have attained at least primary school level examination certificate.

To qualify for a KBS certificate of attendance one must pass a computerized hazard perception theory test and certify a panel of examiners.

Prospective Conductors must have completed Form Four level of education, aged at least 20 years; possess PIN and certificate of good conduct.

Engineers who aspire to work with the public transport solutions firm must be in possession of Government Grade Test and must pass preliminary tests that they can repair motor vehicles.

Prospective bus inspectors must have worked as conductors and drivers within the PSV industry for more than four years. If hired, they must undergo inspection and character training.