PSV Drivers
Behind the wheel of franchised buses- Aged above 24 years
- Four consecutive years of driving experience
- Pass an eye test
- Licences renewed without failure
- Certificate of good conduct & KRA PIN
- At least a primary school level certificate
KBSM Training School · Est. 2007
Professional skills for professional public transport.
Hiring the right people and training them well to deliver service to desired standards is one of our key strengths. Our PSV Training Module — developed in 2007 — exists to close real skills gaps, promote sanity in the PSV industry, and give customers better service and value for their money.
0PSV Training Module established
0Commuter contacts per conductor, daily
0Core syllabus modules
0Career pathways with entry standards
Why a training school
Skilled people are the backbone of safe transit
Our training programme has helped smash the mistaken belief that PSV jobs are the preserve of — or only attract — people without formal education or training. That misconception has caused all manner of harm in the PSV industry.
In a single day, a PSV conductor or conductress interacts with hundreds of commuters. Without formal training, it is a challenge to deal with so many people, conduct oneself appropriately, and handle cash prudently at the same time.
500–600
commuters interact with one conductor every day — courtesy, composure and cash handling are trained skills, not accidents.
Our own bus crew
Every KBSM driver, conductor and inspector is trained before entering service.
The wider PSV industry
Cohorts for other operators who want crew trained to a professional standard.
School bus drivers
Safety-first training for the drivers entrusted with learners every day.
The curriculum
Eight core modules, one professional standard
The syllabus covers the full reality of PSV work — from the passenger at the door to the law behind the wheel.
Customer care
Serving 500–600 commuters a day with courtesy, patience and consistency.
Code of conduct
Professional behaviour on and off the bus, in uniform and in public.
Defensive driving
Anticipation, spacing and calm judgement in dense urban traffic.
Emergency preparedness
Drills, evacuation, first response and incident reporting.
Drug & substance abuse
Awareness, prevention and a fit-for-duty culture across the crew.
Legal requirements
Licensing, compliance and the law of running a PSV business.
HIV/AIDS awareness
Health knowledge and stigma-free, supportive workplaces.
PSV security
Passenger, crew and fare-security practices for daily operations.
Open
Basic driving
Foundation course for new PSV and school bus drivers.
Open
Refresher — inspectors
Updated standards for serving bus inspectors.
Open
Refresher — route managers & controllers
Network discipline, scheduling and terminal management.
Planned
Fleet managers
On the roadmap: full fleet management training.
Entry standards
Who we hire — and what it takes to qualify
Clear, published entry requirements for every role we train and deploy. No shortcuts, no exceptions.
Conductors
The face of the service, 500–600 contacts a day- Completed Form Four level of education
- Aged at least 20 years
- Personal Identification Number (PIN)
- Certificate of good conduct
Engineers
Keeping the fleet roadworthy- In possession of a Government Grade Test
- Pass preliminary tests proving ability to repair motor vehicles
Bus inspectors
Standards enforcement on the ground- More than four years as a conductor and driver in the PSV industry
- On hiring: inspection and character training
Earning the KBS certificate of attendance
To qualify, a trainee must pass a computerized hazard perception theory test and satisfy a panel of examiners — the same standard applies whether you train as KBSM crew or as an external cohort.
Train your crew to the KBSM standard
Book a cohort for your operation, or start your journey as a driver, conductor, engineer or inspector. Our training team will guide you from enquiry to certification.